Terms and Conditions

Customer Service Processes:
Payments will be taken via Paypal, with an email to confirm payment and official receipt. Invoices will be issued for those participants who require them. Workshop bookings will only be confirmed once full payment has been received.

Cancellation Policy:
Our cancellation policy is 80% refund if more than 30 days notice or if someone from the waiting list takes the place or transfer of the place to a colleague, and 50% refund if more than 14 days notice. Refunds are made within 7 days of notification. The cancellation policy is clearly stated on the registration form and applications are only accepted if the applicant ticks the box to agree that they have read and understood them.

Masterclass completion certificates will be given at the workshop to all participants. Supervisors who require a competence certificate for the Board to fulfil CPD requirements will need to demonstrate competence in supervisory practice through scoring at least 80% on each assessment task. In the event that participants do not meet competence, an opportunity to resubmit will be provided where feasible on the day of the workshop (submission of a workshop reflective task, complete an alternative multiple choice quiz).  If participants do not score at least 80% on the re-submitted assessment task, they will be informed that they have not been able to demonstrate competence, and that they will need to attend another Masterclass in order to maintain their endorsement as a Board-Approved Supervisor. If they choose to attend a future workshop with the current organisation, they would be granted a one-off 50% reduction in their enrolment fee.

For further information, please contact us.    

About us

The Reflective Supervision Team evolved in 2017 following decades of research and practice in clinical supervision by Dr Daphne Hewson.  The team is committed to providing workshops that embody and model reflective practice at its best.

Our aim is to provide high-quality evidence-informed training that develops knowledge, skills and attitudes necessary for ethical, effective and skilful clinical supervision, and that locates reflective practice at the heart of competency-based clinical supervision.

Terms and Conditions

Privacy Statement

Training Masterclasses

Feedback and Reflective Practice in Supervision

Group Supervision and Reflective


Psychology Board requirements for supervisors (2018)

Psychology Board details about Board-approved training (2018)

Form to complete to retain endorsement as Board-approved supervisor (MBAS-76) 

Australian Association of Social Workers – Supervision standards (2014)

Australian Counselling Association – Policy Document of Professional Supervision (2013)

American Psychological Association - Guidelines for Clinical Supervision in Health Service Psychology (2014)

Reflective Practice in Supervision


Address:   P.O. Box 807
                Thirroul NSW 2515

Email:      Email Us

ABN:       '82'176'038'843'

© 2018 RST